Assessment

Assessment is the process of asking a person about themselves and their concerns; to better understand what they need and want, to make changes in their use of alcohol, other drugs, or gambling.

Referral

After the assessment, it may be clear that a person's needs can be met best by another agency or treatment facility. Staff will provide names and phone numbers of other agencies in the community that can help. If a person would like to go into in-patient care, staff will help connect the person to an addiction treatment agency.

Counselling

Counselling or treatment is a term that describes the process of offering support, either on an individual basis, or in a group setting.

Getting Connected

Anyone may contact Simcoe Outreach Services either by telephone or in person. Those people who would like help changing their use of alcohol, or drugs will be asked some brief personal information and given an appointment for the intake group. Those people who love or care for someone who misuses alcohol, or other drugs, will be asked some personal information, and will be given an individual appointment with a counsellor. People who would like help changing their gambling behaviour will be asked some personal information and provided with an individual appointment.

Intake Group

The intake group will explain the services that are available, and collect more personal information, so counsellors will understand each person's needs and wants.